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Set up and link commissions

channel manager
23 views · September 11th, 2025 · 3 min read

Table of contents

  1. Create a commission
  2. Configure rates
  3. Apply rentability rules
  4. Link distribution channels
  5. Tip
  6. Link VAT
  7. Note
  8. Edit a commission
  9. Warning
  10. Delete a commission
  11. Note

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Third parties may charge an additional fee for their services. You can charge these fees via Commissions. Commissions can be included in a reservation based on different criteria. In Maxxton, commissions are set up as add-ons. You link them to the right distribution channels.

A key part of this flexibility is how you handle VAT:

  • Include VAT in the commission: create a single rule where the VAT is already part of the commission rate.
  • Create a separate VAT add-on: build a main commission rule and link a second add-on for VAT. This is useful if you need VAT shown as a separate line item on the agent’s bill.

Create a commission

  1. Navigate to the Channel Manager, expand Configuration and select Commissions.
  2. Click Create new commission/VAT.
  3. Select Location in the pop-up displayed.
  4. Select the type of cost you want to create:
    1. Commission: A standard commission rule where VAT is included. These rules are marked with the VAT included tag.
    2. VAT over commission: A separate add-on that only calculates VAT on the commission. These rules do not carry the VAT included tag.
  5. Complete the fields below:
    1. Name: enter a clear name, for example, 15% Agent Commission or Standard Partner Fee.
    2. Code
    3. Short description: optional
    4. Toggles:
      1. Create representation and link all channels for this commission add-on: enable this toggle if you want to create a default representation with all channels for this new commission add-on.
      2. Create default rentability for this add-on: enable this toggle if you want this add-on to be bookable for all bookings with a stay date from today onwards.
  6. Click on Create.

Configure rates

Select the commission created above in the Commissions menu item.

Select the Rates card on the commission details page to set the commission value:

  • Value type: choose between a percentage (relative rate) or a fixed amount (flat rate).
  • Price: Enter the value. For deductions, use a negative number (e.g. -15 for 15% or -25 for €25).
  • Applicable on: select what the percentage is based on, such as the accommodation total or full reservation total.
  • Date conditions: Define an active date range for each rate.
  • Applicable resources: Limit the rule to specific accommodation types, add-ons, or offers if needed.

Apply rentability rules

Select the Rentability rules card to control when the commission applies. You can set conditions such as:

  • Stay date from/to: only apply to bookings with a stay period in this range.
  • Book date from/to: only apply if the reservation was booked within this range.

Link distribution channels

Select the Linked distribution channels card. A commission rule becomes active only after it is linked to a sales channel.

  1. Click the Link distribution channel.
  2. Select the following, respectively, in the pop-up:
    1. Select distribution channels: choose the distribution channels.
    2. Specify conditions: select all/specific Locations, Accommodation types and Accommodation kinds.
    3. Validity: select the arrival, reservation, and departure date criteria.

The card displays an overview of all channels currently linked to this rule.

Tip

  • Using inheritance, configure your commission on your highest parent location. This way, the commission can be charged for all locations and accommodations.
  • To keep an overview, name your commissions after the DC you have linked it to and preferably link it to 1 DC.
 

Link VAT

Select the Linked VAT card if you created a separate VAT over commission add-on.

Click on the Link VAT for linking the VAT add-on to the main commission rule. This ensures VAT is calculated correctly and appears as a separate line on the agent’s bill.

Note

Do not link the VAT over commission add-on directly to accommodation types. Always link it only from the main commission rule.

 

Edit a commission

Navigate to the Channel Manager, expand Configuration and select Commissions. To edit a commission, select it from the list to open its detail page.

To adjust a link, go to the Linked distribution channels card on the detail page and click the pencil icon next to the link you want to edit.

Warning

When editing a link, be cautious as changes may affect existing reservations.

 

Delete a commission

  1. Navigate to the Channel Manager, expand Configuration and select Commissions. The overview of all your commissions is displayed here.
  2. Open the detail page of the commission you want like to delete.
  3. Click on the Settings action icon. The Advanced settings pop-up is displayed.
  4. Scroll to the bottom of the pop-up and click on Remove.
  5. A validation on the removal will be given.

Note

Always proceed with caution when removing resources from Maxxton, as you may be affecting existing reservations.

 

 

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